Privacy Policy

Reputation Management
  • Google Reviews NZ

Boost Online (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, services, or tools.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
  • Business Information: Contact details, business name, and account credentials you provide when signing up.
  • Customer Data: Information you upload or share with us, including customer names, emails, phone numbers, and feedback (only where you provide it for review requests).
  • Technical Information: IP address, browser type, device information, and usage activity on our website or platform.
  • Payment Information: Billing details and transaction records when you purchase services.

2. How We Use Your Information

We use the information collected to:

  • Provide and manage our reputation management services.
  • Send review and feedback requests on your behalf.
  • Improve local SEO and your online presence.
  • Allow you to view and respond to customer reviews.
  • Provide AI-assisted responses and automation features.
  • Process payments and manage subscriptions.
  • Communicate with you about updates, promotions, or support.

3. Sharing of Information

We do not sell your personal information. We may share information only in the following cases:

  • With your consent: Where you authorise us to share data with third-party services.
  • Service providers: We may use trusted third parties (e.g. hosting, payment processors, email/SMS platforms) to deliver our services.
  • Compliance with law: If required by law, regulation, or court order.

Customer data shared with us for review requests will only be used to provide our services and will not be used for any other purpose.

4. Data Storage and Security

  • Your information is stored securely on servers with appropriate safeguards to prevent unauthorised access, alteration, or loss.
  • We retain personal information only as long as necessary to provide services or meet legal obligations.

5. Cookies and Tracking

We may use cookies and similar technologies on our website to:

  • Improve user experience.
  • Analyse website traffic and usage.
  • Personalise content and marketing.

You can manage or disable cookies in your browser settings.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your information.
  • Withdraw consent for processing (where applicable).
  • Request deletion of your data, subject to legal and contractual limits.

To exercise your rights, contact us

7. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. International Data Transfers

Where information is stored or processed outside New Zealand, we ensure that adequate protections are in place in line with applicable privacy laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us

Reputation Management NZ

Boost your local rankings, win trust, and attract more customers with a steady flow of genuine 5-star Google reviews.

  • Google Reviews NZ